Comcast Listens FAQ

Everyone has questions about the Comcast Listens Program.

Some questions include:

If I have a problem or concern, what should I do?
What if I am uncomfortable speaking to a supervisor or HR?
Who is my Comcast Listens representative?
What is the Comcast Listens Line and web portal?
What happened to the Business Integrity Line?
What type of issues can be reported to the Comcast Listens Line or web portal?
Who can report issues to the Comcast Listens Line or web portal?
How do I make a report using the web portal?
What happens when I call the Comcast Listens Line?
If I report an issue anonymously, is it truly confidential?
Will I find out the results of the investigation of my report?
What do I do if I feel that I was retaliated against for reporting an issue?
What should I do if I lose my Comcast Listens Line or web portal report key or password?
What is EthicsPoint’s role?
The official Comcast Listens Frequently Asked Questions can be found by clicking HERE